Hotel Occupancy Rate: What It Is & How to Calculate It | RoomStay


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Every room that sits empty is lost revenue you’re not getting back.
Your occupancy rate is one of the clearest indicators of how your hotel is performing. It affects everything—from how you staff your front desk to how you price your rooms. When it drops, you feel it. When it climbs, so does your revenue.
If you're running a hotel, your occupancy rate isn’t just a stat—it’s your daily pulse check. It shows you, in black and white, whether your rooms are working for you or sitting empty.
But knowing how to calculate occupancy rate is only half the story. The real value lies in using it to guide pricing, staffing, and strategy. In this guide, we’ll walk through exactly what occupancy rate means, how to work it out quickly, and how to turn it into a smarter growth lever, not just another line in a spreadsheet.

What is a hotel occupancy rate?

Put simply, your occupancy rate is the percentage of rooms sold out of the total available over a given period.

Hotel Occupancy Rate Formula:

Occupancy Rate = (Rooms Sold ÷ Rooms

Available) x 100


If you have 100 rooms and sell 75 in one night, your occupancy rate is 75%.

It’s a clear way to track demand and understand how well your inventory is performing. But it doesn’t stand alone. It works best when paired with average daily rate (ADR), revenue per available room (RevPAR), and your direct booking mix.


ADR: shows how much you’re earning per sold room. 

RevPAR: reflects how efficiently you’re monetising your inventory

Direct booking mix: helps reveal how much of your revenue you’re actually keeping. 

Together, these metrics tell a clearer story than occupancy alone.


How to calculate occupancy rate in real terms

Figuring out your occupancy rate isn’t complicated. It’s a basic measure of how many rooms you sold versus how many you had to sell. That’s the starting point for everything else—revenue, staffing, pricing. Get this number right, and you’ve got a handle on how your hotel is actually performing.

Here’s how to calculate the occupancy percentage:

Let’s say your hotel has 80 rooms.

  • On a Tuesday, you sold 52 rooms.
  • Occupancy Rate = (52 ÷ 80) x 100 = 65%

If you want your monthly rate of occupancy, you total up all rooms sold across the month and divide that by the total number of available room nights (rooms x days).

Let’s say:

  • You have 80 rooms, and June has 30 days.
  • 80 rooms x 30 nights = 2,400 available room nights
  • You sold 1,872 rooms during the month.
  • Monthly Occupancy Rate = (1872 ÷ 2400) x 100 = 78%

Need a shortcut? Use our occupancy calculator to run the numbers faster.

Why your occupancy rate matters more than you think

Your hotel room occupancy rate isn’t just a dusty number to file away in a spreadsheet. It tells you whether your strategy is actually landing: if your pricing is competitive, if your marketing is working, if your rooms are being sold at the right time to the right people. Tracked daily, it helps you course-correct before a quiet week turns into a slow quarter. It’s one of the fastest ways to know if you're staying ahead or falling behind.

It directly impacts: 

  • Revenue forecasting: Know when to raise rates or plan discounts.
  • Operational costs: Plan staffing and housekeeping based on expected occupancy.
  • Marketing efforts: Measure the impact of seasonal campaigns or partnerships.
  • Channel strategy: See which channels are filling rooms,and at what cost.

When tied to your direct bookings, it also helps you understand how much value you’re keeping versus giving away to OTAs.

If you’re seeing strong traffic but low room nights, your issue might not be demand. Our article on Why Your Hotel Website Isn’t Converting and How to Fix It covers how to diagnose and correct website conversion gaps.


What’s considered a good occupancy rate?

What qualifies as a good rate of occupancy depends on your hotel’s category, market, and seasonality. A small boutique property in a beach town will aim for different benchmarks than a business hotel in the CBD. Still, there are some general ranges hoteliers use to check if they're on track:

  • Urban business hotels: 65% to 80%
  • Resorts or seasonal properties: 55% to 75%, with peak periods higher
  • Budget/economy hotels: 70%+

Higher isn’t always better. A 95% occupancy rate might feel good, but if you’re selling too many rooms at a discount, you could be undercutting your ADR and overall profitability. The sweet spot is where your occupancy and room rates are both strong, that’s your real growth zone.


When should you calculate occupancy rate?

There’s no one-size-fits-all answer—but there is a wrong one: only calculating it at the end of the month. That’s too late to fix anything.

Smart operators track hotel occupancy rates on a rolling basis. Here's how different timeframes help:

  • Daily: This helps identify immediate issues like pricing misfires, slow pickup, or cancellations. It’s useful for on-the-fly adjustments.
  • Weekly: Use this to spot emerging trends: midweek softness, OTA over-reliance, or missed upselling opportunities.
  • Monthly: This is your reporting foundation. Compare it against budget, year-over-year trends, and segment performance.
  • Seasonally: Benchmark performance across major seasons or demand windows. Useful for forecasting and annual planning.
  • Post-campaign or event: Want to know if that promo or package actually worked? Look at occupancy before, during, and after the push.

Bottom line: frequency depends on your goals. But if you’re only looking at occupancy after the fact, you’re always reacting instead of leading.


Global occupancy benchmarks: How do you compare?

You don’t need to track global data every day, but it helps to know where things stand. According to the most recent Amadeus Demand360® data (April 2025), global hotel occupancy is sitting at: 

  • 52% for Europe
  • 48% for South Pacific
  • 41% for North America
  • 36% for Asia
  • 31% for the Middle East & Africa
  • 27% for Latin America

These numbers reflect on-the-books bookings for May 2025 and paint a mixed picture. Europe is leading globally, pacing slightly ahead of 2024 and 2023. The Middle East & Africa is holding steady, while North America is falling behind both previous years.

Let’s be clear: global numbers are useful for context, but what really matters is how you’re pacing against your local competitors—same market, similar product, same dates.

If you're in a high-performing region like Europe or the Middle East but sitting well below 50% occupancy, that’s a signal. Not an excuse. Check your midweek strategy, booking window, or channel mix. Is traffic dropping, or are you just failing to convert?

If you’re above average, the question isn’t “can we hit 90%?” It’s “can we do it at the right rate?” High occupancy with low ADR still drains your profitability.

This is where RoomStay gives you an edge. With real-time reporting and integration across booking channels, you don’t just see what your occupancy is—you see where it’s coming from, how it’s trending, and what to do next.

Don’t chase industry averages. Beat your local benchmarks and build a strategy that actually sticks.

Key factors that influence occupancy rate

If your occupancy rate feels stuck or worse...unpredictable, it’s time to audit what’s actually driving it. Here are five common factors that can lift or drag your numbers:

  • Location: Not just where you are, but what surrounds you. Are you walkable? Close to attractions? Near transit? These things shape guest demand whether or not they appear in your marketing.
  • Seasonality: Winter dips and summer spikes aren’t surprises. But are you planning for them? If you’re not bundling promos or adjusting rates seasonally, you're reacting too late.
  • Pricing strategy: Static pricing is a shortcut to missed opportunity. Too high and you’re empty. Too low and you’re busy—but broke. Use dynamic pricing, and track pickup to adjust in real time.
  • Competitive set: Your comps are changing their rates, updating photos, running campaigns. Are you? Regularly check what other properties nearby are offering—and how you stack up.
  • Guest experience & reviews: You could have the best location and pricing in town, but if your reviews say “meh,” your bookings will stall. Respond, resolve, and improve. Every review is marketing.

Occupancy isn’t random. It’s the result of choices: your pricing, your positioning, your guest experience. The data’s already telling you what’s working and what’s not. You just need to listen to it.


How to improve hotel occupancy rate (without slashing your rates)

Want better occupancy? Don’t chase volume—build it. Focus on the guests who book direct, stay longer, and come back. Here’s how to grow without giving away your margin:

  • Control your demand mix. Focus on direct bookings through your hotel website. You’ll pay less in commissions, keep more of your revenue, and own the guest relationship from the start.
  • Be smart with offers. Targeted packages and exclusive website deals attract the right kind of guest—not just the bargain hunter.
  • Fix your funnel. Traffic doesn’t pay the bills, bookings do. If people are landing but not booking, your conversion rate needs work. RoomStay’s mobile-first engine helps turn interest into revenue, fast.
  • Watch your distribution costs. It’s not just about how many rooms you sell—it’s how much those sales are costing you. Keep an eye on OTA reliance and prioritise cost-effective channels.
  • Close the loop on interest. Not everyone books on the first visit. Use cart recovery emails, retargeting, and personalised nudges to bring warm leads back while they’re still in market.

For more ways to improve occupancy without cutting corners, check out our guide: Increase Hotel Revenue: Essential Principles for Every Hotelier.



Other performance metrics to track alongside occupancy rate

Occupancy rate tells you how full you are—not how well you’re performing. If you want to grow profitably, you need to dig deeper. These four metrics tell you what occupancy alone can’t:


ADR (Average Daily Rate)

Room Revenue ÷ Rooms Sold

Shows how much you're actually charging per booked room. High occupancy with low ADR? You’re filling rooms but leaving money on the table.


RevPAR (Revenue Per Available Room)

Room Revenue ÷ Rooms Available

Combines occupancy and rate to show how well you're monetising your total inventory. This one doesn’t lie.


Direct Booking Ratio

Direct Bookings ÷ Total Bookings

Tells you how much of your revenue you’re keeping. The higher this number, the less you’re handing over in OTA commission.


Booking Conversion Rate

Website Bookings ÷ Website Visitors

If you’re getting traffic but not bookings, you’ve got a funnel problem. This shows whether your site is converting or just looking pretty.


Use an occupancy calculator to simplify your numbers

Manual calculators and spreadsheets? Inefficient. Forget the manual occupancy rate calculator, you need clean, real-time data that tells you what’s happening now—not what happened three days ago.

RoomStay integrates with leading property management and distribution systems like RMS Cloud and D-Edge Channel Manager, so your occupancy data flows straight into your dashboard—no spreadsheets, no guesswork.

You’ll get instant visibility into:

  • How many rooms are sold
  • What channels are driving bookings
  • How occupancy trends are shifting over time

That means smarter forecasting, easier reporting, and faster pivots when demand changes.

It’s all built in. No extra tools, no bolt-ons, and definitely no toggling between tabs to find out what happened last night.

With RoomStay, occupancy tracking is part of a bigger system designed to help you convert more and keep more—without wasting time hunting for the numbers that matter.


Own your data. Improve your occupancy. Convert more.

Too many hotels treat occupancy rate as a passive number. Something to report, not something to act on.

But when you connect your website, booking engine, and reporting platform,that’s when occupancy rate becomes a lever for growth. You can spot gaps in your funnel, test rate strategies, and track what’s working.

RoomStay is built for that exact purpose. With an integrated hotel booking engine, real-time reporting, and a mobile-first design that converts, we help you:

  • Increase direct bookings
  • Improve your conversion rate
  • Make smarter pricing decisions
  • Stop giving margin away to OTAs

Book a demo today and see how RoomStay can help you use occupancy data to drive real growth.


FAQs

What is an occupancy rate in hotels? 

It’s the percentage of rooms sold versus rooms available over a specific time period. It shows how efficiently your hotel is filling rooms.


How do you calculate hotel occupancy rates? 

To calculate the percentage of occupancy use the formula: (Rooms Sold ÷ Rooms Available) x 100. For example, if you have 80 rooms and sell 60, your occupancy rate is 75%.


Is a high occupancy rate always good? 

Not necessarily. You want high occupancy and strong room rates. A high rate at low prices can hurt your revenue.


What’s the difference between occupancy rate and vacancy rate?

They sound similar, but they show opposite sides of the same coin.

  • Occupancy rate = the percentage of rooms sold
  • Vacancy rate = the percentage of rooms unsold

If you’re sitting at 30% occupancy, your vacancy rate is 70%. Simple as that. You don’t need to track both—occupancy rate is the more useful metric when it comes to performance and strategy.


How often should I calculate occupancy rate? 

Track it daily for operations, weekly for trends, and monthly for reporting. Use tools to simplify it.


Is occupancy load the same as occupancy rate?

No. Occupancy load refers to the maximum number of people allowed in a space, usually for fire safety or compliance reasons. Occupancy rate, on the other hand, tracks how many rooms you’ve sold compared to how many you have available.


How do I determine the occupancy load?

To determine the occupancy load, divide the total usable floor area (in square metres) by the occupancy factor assigned to that type of space (based on local building codes). For example, a dining area might allow 1 person per 1.4m², while a conference room might be 1 person per 2m². It’s a safety guideline used to make sure spaces aren’t overcrowded—not something used for revenue or booking strategy.